How it works
Five plain steps from “I got screwed” to a real attorney working your case — with no forms, no legalese, and no cost to you.
Most people who've been wronged by a company never do anything about it. Not because they don't have a case — because the process feels like a wall. Forms. Fine print. The nagging sense that you'll need a lawyer just to figure out whether you need a lawyer.
We tore that wall down. Here's exactly what happens, start to finish.
1. Tell us what happened
You start by talking, not by filling out a form. It's a chat — type it the way you'd text a friend who asked, “wait, what did they do to you?” No legal terms. No account to create first. No fields marked with a red asterisk. Just your story, in your words.
2. We ask a few simple questions
As you talk, we listen and ask a handful of follow-ups to understand the harm:
- Who did this happen to — you, a family member, your small business?
- What company was involved?
- What they did — the charge that wouldn't stop, the call that wouldn't end, the promise they broke.
- When it happened, and whether it's still happening.
- How much it cost you — in money, time, or stress.
That's it. A few minutes of answering questions you already know the answers to.
3. We find the pattern
Behind the scenes, we match your complaint against active cases that licensed consumer-protection attorneys are already pursuing. And we cluster it with other people who were wronged the same way — because the company that overcharged you almost certainly overcharged thousands of others.
One person with a complaint is easy for a corporation to ignore. A pattern of the same harm, documented across many people, is exactly what attorneys are looking for.
4. A real attorney takes it from there
If there's a match, your complaint is handed to a licensed consumer-protection attorney who does all the legal work. They review the facts, they decide whether to pursue it, and they represent you — not us. Legally Owed is the bridge, not the lawyer. We don't give legal advice and we never touch the case itself.
5. You track everything from one dashboard
You get a simple dashboard where you can see where things stand at any time. When the attorney needs something from you — a document, a detail, a confirmation — we'll notify you. No chasing, no wondering, no “did anything ever happen with that?”
What it costs you
Using Legally Owed is free. We make money when attorneys pay us a flat marketing fee for connecting them with people who may have a valid claim — that fee never comes out of your pocket. Many consumer-protection attorneys also work on contingency, which means they only get paid if they win or settle. Every attorney will explain their own fees before you commit to anything.
Your privacy
Your story is yours. Everything you share is encrypted, we never sell your data, we don't spam you, and you can delete your information anytime. The only people who see your complaint are you and the attorneys we match it with.
One important thing
Legally Owed is not a law firm and does not give legal advice. We connect people to licensed consumer-protection attorneys, who handle all legal work. Using this site does not create an attorney-client relationship with Legally Owed. Attorneys may pay us a flat marketing fee, and past results do not guarantee future outcomes. This is attorney advertising.
Ready when you are
You already know what happened to you. That's the only part that's hard — and you've already lived it. Tell us your story and let's see what you're owed.